Thursday, April 25 2024
0:49
Customer Service:
952 410 117
952  410 117
My Cart
Yoru cart is empty
Help
How to pay by credit card?

To pay by credit card on our payment gateway, (minimum order 1€)  , follow these steps:

1 - Choose the payment option with credit card

2 - Dial make payment.

3 - If it has not been identified as a registered user , it is time to identify with your username and password . If you are not a registered user must fill in the information requested to complete the order , they are the same as when you register, then check further order.

4 - Now enter the card details : number, expiration date and ccv ( code that usually have cards , behind only the last 3 numbers) to send payment.

5 - Now the payment gateway of BBVA , will ask you to put your key auntentificación  ( secure e-commerce ) this is your key to pay for internet safely, if your card does not have this key you may create in this time depends on your bank , if you already have simply put it . If you have followed these steps your order was placed successfully and return to our website automatically, if did not have the key auntentificación , your order has not been carried out , if you see that happen a few minutes without end , is that your payment has not been ised surely not have the Secure card. If you do not have the Secure card ready to secure the electronic commerce, contact your bank and securizelá will be the only way to pay on the web.

Do I have to register to use the services of the web?
It is advisable to be registered in our system in order to use the data to make are the same as for haver an order, and to register as a customer, already are saved for future orders. Ensure that all data is correct because if a jackpot, we verify your identity. Being registered only have to remember your username and password to ± to use our services. If your bet will be despositadas in the administration, one must be a registered user, after so if prize automatically proceed to admit you your rewards in your account.
What happens if I forget my password or username?
If you have forgotten your password, you can request a new password via web (lost password) or you may request it by tel 952 410 117 (Customer Care Center).
How to pay gambling?

-You can pay with a charge to your credit card as long as it is secured (you have a password for secure payment), minimum order €3.

-By bank transfer, at least 48 hours in advance.

-With charge to your user account, as long as you have sufficient balance. You can increase this balance by these same means, by clicking on the enter tab, or directly in cash in the administration.

How I can collect a prize?
 

  

The minor prizes will be credited directly to your user account. This balance can be used to pay for new orders, by checking the charge  option on my user account, or transferring it to your bank account, o do this enter the web, enter your username and password and once you have identified your balance under the tab to collect your prize, if you do it from a phone, enter 'my account' and there is the tab 'Receivable Balance ' .

For the big prizes, more than 2,000 Euros, the system will indicate the steps to follow. You must be properly registered and authenticated in the system in order to request the prizes.

At  any time you can ask us to pay your prize balance, or part of it, to  avoid fraud, if the payment corresponds to any amount other than prizes,  cancellation of order etc., paid by credit card, which For any reason that is returned, this operation can only be done to the card issuing the charge.

In prizes above € 2,000, the current legislation will be applied at  all times, in terms of withholding and identification of holders.

To request a subscription of more than € 2,000 for prizes obtained,  you must send us a document that certifies you, passport etc., that  identifies the holder of the account with mi-suerte.com, with the holder  of the bank account of credit. Currently, only the accounts of the BBVA and La Caixa banks are valid.

To request the payment of prizes the minimum amount is 10 euros.

All payments will be to accounts in national territory, for transfers abroad will incur the relevant expenses and taxes.
At this time the costs of sending prizes to entities outside of Spain are: € 10 + 0.7% of the minimum amount sent € 15 that will be deducted from the prize. Shipping by PAYPAL 5%.
Shipping Lottery

If you mark the MRW shipping option, once the payment of your order has been verified, we will proceed to send it through the urgent transport agency MRW. Orders placed after 17.00 will be sent the next day, on Saturdays there are no shipments or deliveries.
If you want the Lottery to be insured, the amount of the insurance is € 0.20 per tenth, thus ensuring 100% of the value of the tenths (Possible prizes would not be covered, they would have to be claimed from SELAE if nobody charges them, or judicially to whoever collects them).
You can also leave the lottery on deposit with the administration, safely. We will also pay your prize to the account you indicate. The tenths in deposit will not be delivered by the window.

No shipments are made outside of Spain.

For more information, contact us at tf. 952 410 117

Schedule

You can seal your bets every day of the week, 24 hours. Please note that we accept bets until 19.50 for each drawing from Monday to Friday, Saturday until 13.15, the terminal always tell you to draw is your bet. The lottery is withdrawn from sale at 19.45 jueveses Sweepstakes hours of Thursday and Saturday at 11.00 hours Saturday lottery.

Lottery for Business
For Christmas Draw we can make reservations in advance, we have the lottery since July. MAKE YOUR RESERVATION ASAP! You can use our custom tailoring units, with very attractive prices for the purchase from 600 uros are free and FREE! (Units equal to or greater than 5 )
Play Group

To see the bets played from one of our Peñas, go to that tab, then check + info, 'SEE', then 'scrutinize' then choose the date of the rock, in the next tab you can download the played combinations, or make a simulation of prizes obtained by putting the winning combination of the draw. In the email that we send confirming your participation in one of our clubs will take a direct link for download.

 

We can make all kinds of combinations of both 1X2 and Primitive Bonoloto or Euromillions. You can only rocks in which they can play their members access key. We have the system of direct costs to LAE for combinations of above 200 1X2 Gambling, ASM system. You can send your combination by email and we will validate

Shares Lottery
We will make your custom full color with a very low cost units. Also depending on the amount of Lottery purchased and the price of these shares can sprout FREE!.
National Lottery in deposit

Tickets on deposit:
If you choose to leave the lottery deposit, this remains in our possession, and once held the lottery winnings from passing your user account with us, from this account may ud. use this balance to pay tickets or other games, or ask us to collect the prize in which case we will send a transfer at no cost to you to the bank to tell us within the national territory.

To leave the lottery deposit is necessary to be registered on our website, be registered has no cost or obligation.


The Tickets in deposit are not delivered in any case if you want to have the lottery in your possession choose one of our shipping methods.

PRIZE DEPOSIT NO EXPIRE

PRIZE DEPOSIT NO EXPIRE
 Forget forfeitures of awards you with our award never expire.
reductions

Reduced combinations we offer, at no additional cost, have been tested by anyone other than our website, to ensure the publicadados awards. But if any of them suffer any imbalance with respect to the guarantees given, as you can give. It receives are bets that actually play, are the only valid are to discern the awards achieved, thus having no character contractual guarantees advertised, but we will try by all means to conform to reality.

Responsible Gaming

Link to the website of the Directorate General of the game with information on responsible gambling:

Jugar bien= juego responsable

What to do if an order is not completed correctly and the used balance is blocked.

If when making an order you use your balance as part of the payment, and this is not completed correctly, that balance seems to be blocked, to be released, you just have to close your session and reopen it by logging in again and your balance will be available.

Account activity

The accounts that remain more than five years without activity will be deleted as well as all their data.

Admon. de Loterías nº 1
José Manuel Serrano López
Plaza San Sebastián, nº 1
29130 Alhaurín de la Torre (Málaga)
24891497-T
Phone: 952 410 117
Fax: 952  410 117
© Gadmin.es
+18 Autoprohibición Jugar Bien Juego Seguro